Privacy Policy

This Privacy Policy describes how we collect, use, and share your personal information in connection with our revenue management services.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and address.
  • Account Information: Usernames, passwords, and preferences.
  • Transaction Information: Purchase history, billing details, and payment information.
  • Usage Data: Website/app activity, IP address, browser type, device information, and location data.
  • Marketing and Communication Preferences: Choices regarding newsletters and promotional materials.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

We collect this information through:

  • Directly from you (e.g., during registration, booking, or contact).
  • Automatically through website/app usage (e.g., cookies).
  • From third-party sources (e.g., travel agents, partners).

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our services (e.g., processing bookings, personalizing offers).
  • Improve and optimize our services, websites, and apps.
  • Communicate with you and provide customer support.
  • Send you marketing and promotional materials (with your consent, where required).
  • Analyze data and conduct business intelligence to understand customer behavior and market trends.
  • Optimize pricing and revenue.
  • Prevent fraud and ensure security.
  • Comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:

  • Affiliated companies and subsidiaries.
  • Third-party service providers (e.g., payment processors, analytics providers, marketing platforms).
  • Business partners (e.g., hotels, car rental companies, airlines).
  • Legal authorities when required by law.
  • Parties involved in a business transfer (e.g., merger, acquisition).

4. Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, firewalls, and regular security audits.

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

5. Your Rights

You may have the following rights regarding your personal information:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to erasure (“right to be forgotten”).
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing (e.g., for direct marketing).
  • The right to withdraw consent (where processing is based on consent).
  • The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity. This information is used to improve our website, personalize your experience, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

If your personal information is transferred to countries outside of your jurisdiction, we will take steps to ensure that your information is adequately protected in accordance with applicable law.

8. Children’s Privacy

Our services are not directed to children under the age of [AGE]. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.